Solutions · Government & GREs
06:39 GST

Half of government, agentic by 2028

The Cabinet set the target in April 2026 and tied leadership evaluations to it. Zeirowork gives your entity an auditable, Arabic-first agentic workforce that runs inside UAE jurisdiction, with a human gate on every consequential step.

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50% by 2028

The April 2026 Cabinet framework moves half of federal government sectors, services and operations to agentic AI within two years.

4 federal agents

Procurement, Tax Auditing, Customer Happiness and Technical Support, launched at the National Agentic AI Retreat in May 2026.

AED 13bn

Abu Dhabi's Digital Strategy 2025-2027, on the way to the world's first fully AI-native government.

The team an entity staffs first.

Role-based specialists grounded in your service catalogue, your approved terminology and your rules. Every one of them escalates to a named person.

Citizen Service TriageClassifies every request, drafts bilingual replies
Tender & ProcurementAssembles RFP packs from precedent and memory
Citizen CommunicationsPress notes, FAQs, scripts in Arabic and English
Policy Research AnalystCross-jurisdiction briefs with options and sources
Inspection ReportingField notes into structured notices with code articles
KPI & Agenda ReportingProgress against the mandate, reconciled and flagged

One night at the authority.

Overnight service-request triage, cleared by nine. The queue never waits for office hours; the decisions still belong to your people.

22:00
Night intake begins
The voice agent answers after-hours calls in Gulf Arabic and logs structured requests from the portal and WhatsApp line.
02:30
The full overnight queue is classified
1,400 mixed requests mapped against the service catalogue and SLA tiers.
06:00
Draft responses ready
980 routine cases pre-resolved; 420 flagged for human review with reasons attached.
08:15
The duty supervisor opens the approval queue
Spot-checks the drafts and approves in batches. Nothing went out overnight without a gate.
09:00
Every overnight request answered or assigned
The SLA dashboard is current before the morning standup.
17:00
Triage digest to section heads
Recurring-complaint clusters and tomorrow's risks, in one page.

What entities run on it.

Each scenario is a governed workflow with durable state, bilingual output and an approval gate where it matters.

01

Tender out in a week

Scope assembled from past tenders in company memory, specs and pricing benchmarked against comparable GCC projects, and the bilingual tender pack drafted for the procurement committee to approve.

02

Service-change comms, same day

A fee change lands Sunday. By noon: press note, website banner, SMS copy, call-centre scripts and a 40-question Arabic and English FAQ, cleared at one gate by the communications director.

03

Policy brief in 48 hours

Legislation and pilot results swept from Singapore, the UK, Saudi Arabia and the EU; three policy options drafted with fiscal and safety trade-offs for the minister's office.

04

Inspection reports, filed same day

Field photos, checklists and Arabic voice notes become structured reports matched to violation codes, with draft notices queued for the chief inspector before the team is back at the office.

05

KPI reporting without the scramble

Figures pulled from departmental systems on schedule, discrepancies reconciled, at-risk KPIs flagged with root-cause notes. Leadership evaluations now depend on this; the workforce keeps it current.

06

The CAIO's two-year roadmap

The full service catalogue inventoried and classified by agentic readiness, with a phased roadmap the Chief AI Officer can defend quarter by quarter.

Built for public-sector rules.

Procurement-grade answers to the questions your security and legal teams will ask first.

Inside your jurisdiction

Deployment patterns that respect UAE Information Assurance and DESC requirements: UAE-region cloud, in-country sovereign platforms, or fully self-hosted in your own datacenter on open-weight models such as Falcon and Jais.

Trusted execution environments

For sensitive workloads: hardware-isolated TEEs with remote attestation, so even the infrastructure underneath cannot read what your workforce is doing.

Audit-ready by default

Approval gates on consequential steps, immutable logs your auditors can read, and bilingual records throughout. Dubai AI Seal certification is on our roadmap.

Bring one service to a working session

We will run an overnight triage or a tender pack live, in Arabic and English, against a sample of your real workload. Know the value before committing.

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